These Terms of Use set the rules for using the Anaduyu MYS cloud software service provided by Anaduyu Yazılım at anaduyu.com.tr. By using the service you are deemed to have accepted these terms.
1. Parties and Definitions
- Service provider: Anaduyu Yazılım, Beşevler Mah. Büyük Sok. No:14ac Nilüfer/Bursa, Türkiye
- Platform: Anaduyu MYS clinic management software and related web/mobile interfaces
- User: the authorised person or organisation that registers on behalf of a clinic or accesses the panel
- Subscription: the right to access the platform for a defined period
2. Scope of the Service
Anaduyu MYS provides session planning, client records, finance tracking, WhatsApp integration and related clinic management modules on a subscription basis. Features may vary by plan; current plan details are shown on the registration and pricing screens.
3. Account and Security
- Keeping registration information accurate and up to date is the user's responsibility.
- Account credentials must not be shared with third parties; a strong password must be used.
- The clinic is responsible, as data controller, for client data it enters into the system and must act in accordance with its KVKK obligations.
4. Fees and Payment
Paid plans are billed on a subscription basis. Payments are processed securely through the iyzico payment infrastructure. Prices are shown inclusive or exclusive of VAT on the registration screen. Automatic monthly renewal applies at the end of the period when the iyzico Subscription product is enabled and unless otherwise stated for the selected plan.
4.1. Apple App Store in-app purchases
In-app purchases made through Apple are governed by Apple's Media Services Terms and Apple's standard End User License Agreement (EULA). Refunds for those purchases are handled by Apple, not by Anaduyu Yazılım.
5. Unacceptable Use
- Activities contrary to applicable law
- Attempts that threaten the security of the platform
- Unauthorised data access or reverse engineering
- Abuse of the service or spam
6. Intellectual Property
The platform, software, design and brand elements belong to Anaduyu Yazılım. The user is granted only a limited, non-transferable right of use for the term of the contract.
7. Limitation of Liability
The service is provided "as is". Although reasonable care is taken, uninterrupted or error-free operation is not guaranteed. Liability for indirect damages is limited to the last subscription fee paid; mandatory statutory provisions remain reserved.
8. Termination
The user may cancel the subscription at any time. Clinic administrators may close the account with email verification via the Delete my account page. The Company reserves the right to suspend or terminate the account in case of breach of these terms. After termination, data retention and deletion are carried out in accordance with legal obligations.
For paid web plans, access is opened for the relevant billing period after payment. When iyzico Subscription (automatic monthly renewal) is enabled, your card is charged at the end of the period; to stop renewal you must submit a cancellation request via the panel or support. Cancellation takes effect at the end of the current billing period; a prorated refund for a partial period is not applied by default.
9. Governing Law
These terms are governed by the laws of the Republic of Türkiye. For disputes, Consumer Arbitration Committees and Consumer Courts have jurisdiction (general rules apply to commercial users).
10. Distance Sales Agreement
The following distance-sales provisions apply under Law No. 6502 and the Regulation on Distance Contracts.
10.1. Seller information
- Name: Anaduyu Yazılım
- Address: Beşevler Mah. Büyük Sok. No:14ac Nilüfer/Bursa, Türkiye
- Phone: +90 850 346 8 635
- Email: [email protected]
- MERSIS: —
- Tax office / number: ÇEKİRGE V.D., 6640632863
10.2. Subject of the contract
The subject of this contract is the electronic, immediate performance of the digital software subscription service ordered by the buyer on the seller's website. There is no physical delivery; the service is provided as account access.
10.3. Price and payment
The subscription fee is shown on the registration/payment screen. Payment is collected by credit card or other methods supported by iyzico.
10.4. Right of withdrawal
For digital content and services performed immediately, the right of withdrawal may not be available where you have given express consent for performance to begin and have accepted that the right of withdrawal will be lost. A withdrawal request may be considered for a free plan or a discounted first period before access to the service is granted. Further delivery and refund terms are summarised below; the Turkish Delivery and Refund Terms page also applies.
Under Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, withdrawal exceptions may apply to digital content and immediately performed services. Once the subscription has started and access has been granted, performance is deemed to have begun with your express consent.
10.5. Complaints and objections
You may send complaints to [email protected]. As a consumer you may also apply to Consumer Arbitration Committees and Consumer Courts.
10.6. Delivery (access)
Anaduyu MYS is not a physical product; it is a digital software service (SaaS) accessed over the internet. After a free plan, discounted first period or paid subscription is confirmed, access to the clinic panel is provided.
- After a free plan, discounted first period or paid subscription is approved, your account is activated shortly afterwards.
- Access is provided via the subdomain.anaduyu.com.tr address set at registration and the administrator email/password you define.
- If payment confirmation is delayed, access opens within a few minutes or at the latest within 24 hours, depending on confirmation from the payment infrastructure (iyzico).
- If access cannot be provided due to a technical issue, you can get support at [email protected].
10.7. Refunds
- If an incorrect or duplicate payment is identified, a refund is made if your request is reviewed and accepted.
- If the service cannot be provided technically during a subscription period, the amount corresponding to the unused period is assessed proportionally.
- Refund requests must be sent in writing to [email protected].
- Approved refunds are processed via iyzico within 14 business days, depending on your payment method.
- Refunds for in-app purchases made through Apple are handled by Apple, as stated in section 4.1.
11. Related documents
Last updated: October 2026